Service · Maintenance
Website maintenance
and support.
Security patching, backups, uptime monitoring and content updates — so your site keeps working without you having to think about it.
Most small business websites are launched and then quietly abandoned. Nobody notices anything is wrong until a customer mentions the contact form has been broken for a month, or the site goes down on the busiest weekend of the year.
Maintenance exists to catch those things before your customers do.
What's covered
- Security patching — dependencies and server software kept current
- Off-site backups — taken regularly and stored separately, so a server failure doesn't take your backups with it
- Uptime monitoring — the site is pinged continuously and I'm alerted on failure, usually before you'd notice
- Broken link checks — dead internal links frustrate visitors and waste crawl budget
- Core Web Vitals monitoring — performance degrades gradually as content is added; this catches it
- Content updates — a set allowance each month for text changes, new photos, updated hours or pricing
- Form testing — enquiry forms verified regularly, because a silently broken form is the most expensive fault a small site can have
Why forms deserve their own line
A contact form that stops delivering email is invisible from the outside. The page still loads, the form still submits, the success message still appears — and the enquiries simply never arrive. Businesses routinely lose weeks of leads this way and conclude their website doesn't work. Regular testing is a small amount of effort against a genuinely costly failure.
What you get each month
A short plain-English note covering what was done, anything that needed fixing, and how the site is performing. Not a forty-page automated PDF — just enough to know your money is doing something.
You might not need this. If your site is static, custom-built and rarely changes, the real risk is low and ad-hoc support may serve you better. Maintenance earns its cost when you have a CMS, bookings, payments, or you just want someone watching so you're not the last to know something broke.
At a glance
- Fixed monthly price
- Month to month, no lock-in
- No exit fee
- Continuous uptime monitoring
- Content changes included
- Plain-English monthly note
FAQ
Maintenance questions
If your site is custom-built and static, the security risk is genuinely low and you may only need occasional content changes — ad-hoc billing is fine for that. Maintenance earns its keep when you have a CMS, a booking system, payment handling, or you simply want someone monitoring uptime so you're not the last to know your site is down.
Security patching, off-site backups, uptime monitoring with alerts, broken link checks, Core Web Vitals monitoring, and a set allowance of content changes. You also get a short monthly note telling you what was done — not just a silent invoice.
Uptime monitoring pings the site continuously and alerts me on failure, usually before you've noticed. Restoring from the most recent backup is the standard fix and takes minutes for a site this size.
Yes, month to month, no lock-in contract and no exit fee. If it isn't providing value you should be able to stop paying for it.
Want your site looked after?
Tell me about your business and I'll come back with a plan and a fixed price — no obligation.